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I had an after-the-show email exchange with Alan Wolk that helped me clarify my thinking on this whole "like" thing Facebook is proposing.

Alan brought up a fantastic point that very few of us on the Internet are "creators" or even "participants." The guesstimate sometimes thrown around for sites like YouTube is that only 10% of the users are responsible for 90% of the content. So given this understanding, why should we believe that Facebook's plan to get you "liking" things across the Internet will work?

Then it hit me that the "liking" behavior is very different from most "participant" behavior.

Those of us who live in the digital bubble love to hear our own voice. We blog, we tweet and we comment regularly. We want our opinions heard. We want a voice of our own. And we want to be recognized.

But "liking" is none of those things. To the average user, it is a completely anonymous vote that allows you to express your opinion, without incurring response. (Yes, I know it's not really anonymous, but I'm talking about perception here.)

I'm not saying that participants don't press "like" buttons. But I am saying that all things being equal, a true participant will more often choose to comment than to simply "like" something. And because of this intrinsic need to speak out, many of us who lean toward participation are missing the intoxicating allure a "like" option has for the average consumer. It offers the chance to speak out with no obvious strings and no immediate repercussions. It's the perfect balance of participant and spectator.

Still don't believe this will catch on? Then look no further than American Idol or Dancing with the Stars. Their entire models are built on this desire to participate with low units of effort. Why would several million people text a vote for a TV show? Because they want a say, but will only act on that desire if the mechanism is convenient enough for them.

Clearly the brains behind this "like" idea did their homework and I stand my the position that "liking" will be eagerly adopted by the masses.

Views: 4

Tags: alan+wolk, american+idol, dancing+with+the+stars, facebook, like, youtube

Comment by Howie Goldfarb on April 27, 2010 at 2:22pm
Is this any different than Digging in terms of the action. So your right. But how many people Digg?

I also wonder how many people if given the proper choice would opt out. Vs blindly not knowing what is going on. If Facebook say has just 30 million people blindly move forward that's a huge group. (Which is why they take the kind of sleazy path). Though these sheep maybe are not the brightest or most inquisitive of the bunch, marketers and brands love sheep. The best customers keep buying and never change for no apparent logical reason other than...'always done this'.

I mean the numbers prove with 300 million people if 100 million are drones who spend money....who says intellectuals or elitists need to challenge what makes money. I can slam Britney Spears for making lame music (meaning she is not an artist in my opinion) but she is a great businesswoman! This is something I gave a lot of thought recently. I might not use Facebook much myself but I sure will use it for my clients if it benefits them in positive ways. Until something better comes along.

So here is where Facebook is going wrong. I think if they do anonymous aggregating of votes with 'like' its a winner. But if every time you 'like' this goes everywhere like other websites/businessas well as friends all see this as you, to target to you...is this any different than Beacon? Is this any different than the very controversial behavioral targeting?

BTW did you listen to Fridays Jaffe vs Joel tag team podcast. If you haven't you should. Its really good.
Comment by Bob Knorpp on April 27, 2010 at 2:35pm
The trouble with Digg was and is that you have to go to their site and participate in their community. There was no partnership, like where Google offers their search bar to site. Digg was trying to drive traffic to their site.

Well, Facebook already has the traffic, now they need the data. So allowing partner sites to add "like" buttons to their content will create a user paradigm that is simple and already accepted. People know how to like things and pressing the button requires nothing but a click. Then Facebook collects that data and makes their ad offering that much more targeted and compelling for their clients.

Then once that's up and running, FB can sell this ad targeting to their partner sites, presenting the first serious contender to Google's dominance.

In the end it doesn't matter how we feel about Facebook. People are using it en masse and a play like this could be monumental.
Comment by Howie Goldfarb on April 27, 2010 at 2:58pm
You are correct except there is a huge risk of another network upsurping Facebook (very likely this will happen). Curious what happens to that infrastructure and data.

This is going to be very interesting how it plays out. People don't want BT but Facebook and Agency's and Brands seem to want it. See who wins out. if I was doing the BT thing I would bribe people with lower prices in return for my lowered marketing costs.
Comment by Bob Knorpp on April 27, 2010 at 3:26pm
Clearly no single company dominates for ever. Microsoft and IBM are proof of that. There is always risk. But the FB play is a solid one.

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