Panel
Saul Colt, Principal/Consultant, The Idea Integration Co.
Augie Ray, VP Customer Experience, Gartner
Bob Knorpp, Host, The BeanCast
TOPICS
Customer Journey Models
Sources: Forbes opinion
Non-Binary Advertising
Sources: MediaPost reports, Adweek on the Hallmark controversy
Understanding Gamers
Sources: VentureBeat on the gamer demo, The Drum on the understanding gap
Facebook is Getting Expensive
Sources: Forbes reports
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